Description
The Strategies of Selling course introduces the important areas of selling, including buying behaviors and motives, successful sales techniques, and preparation for sales presentations. This course covers how to effectively approach and communicate with customers and clients to identify their needs, build trust, close sales, and develop a relationship to encourage their return. The course reviews the mathematics of selling and their applications in areas such as balancing cash drawers, making change, and calculating discounts and commission. Students who complete this course are able to effectively work with clients in a sales environment.
Objectives:
• Identify different types of customers and how to cater to their needs.
• Identify buying behaviors.
• Communicate effectively with customers and clients.
• Perform an effective sales presentation for a specific merchandise category.
• Calculate sales transactions, decimals, discounts, and ot