Description
This course is designed to provide the skills needed to communicate messages clearly and precisely in a business environment. The skills mastered in Reference Manual and Word will be incorporated into this course to allow the creation of clear, well-written messages. Emphasis will be placed on written communication, but techniques learned can also apply to verbal communication.
Objectives:
• Review and apply grammar rules learned in Reference Manual
• Increase skills in writing effective sentences and paragraphs
• Master the direct and indirect approach to message organization
• Create successful messages (emails and letters) using the good news, routine, bad news, and persuasive message patterns.
• Demonstrate proofreading and editing skills to create near perfect documents
• Produce professional business reports, blog posts, social media posts, and reviews