Help
 HELP CENTER

Need help with your BTECH portal?

Everyone needs a little help now and then. Start with the frequently asked questions below. If you still need assistance, Student Services is happy to help.

Top help questions

How do I get a my.btech login?
Your login is created after you complete an application on the Admissions tab. Once your application is complete, you will receive an email with your username and password.
I forgot my password or username.
Use “I forgot my password” at the top of the screen to request a reset. If you do not know your username, contact Student Services or your advisor for help.
Why was I logged out automatically?
For security, portal sessions time out after a period of inactivity. This helps protect your personal and student information.
Why did I get a Document Expired error?
The portal does not work well with the browser Back button. Use the portal links or breadcrumbs to navigate instead.
Still need help?
If these guides do not address your issue, email Student Services. We are usually able to respond within one business day.
Student Services: studentservices@btech.edu